Refund Policy

At Harmovia, we are committed to your satisfaction and well-being. That's why we offer a 100% unconditional 60-day money-back guarantee on all purchases. If our product doesn't meet your expectations, or if you're dissatisfied for any reason, we'll provide a full refund.

We want your purchase to be completely risk-free.

Refund Eligibility

• You have 60 days from the date of delivery to request a refund.

• Email our support team at Harmovia@proton.me.

• A receipt or proof of purchase may be required.

How to Request a Refund

To request a refund, contact us at Harmovia@proton.me.

Our support team will assist you and confirm the next steps.

Damages, Defects, or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or you receive the wrong product, contact us immediately so we can make it right.

To help us resolve the issue quickly, please include:

• A brief description of the issue

• A photo or video of the product

We will provide a refund or replacement for incorrect items or products with a manufacturing defect.

Exceptions / Additional Notes

• No returns are required.

• Harmovia does not provide store credit in place of refunds.

• Original shipping charges (if applicable) are non-refundable.

Exchanges

We do not offer direct exchanges. If you would like a different item, we recommend placing a new order after your refund has been processed.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel your order within 14 days of delivery, for any reason and without justification.

To exercise this right, contact us at Harmovia@proton.me within 14 days of receiving your order.

Refund Processing

Once your refund request is approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at Harmovia@proton.me.

Policy Updates

We reserve the right to modify this Refund Policy at any time without prior notice.

Thank you for choosing Harmovia. We appreciate your trust and look forward to supporting your journey toward relief for the body and peace for the mind.